Health Made Simple

THE PROBLEM
Chronic Disease Care is Broken
If you are diagnosed with diabetes today, your doctor would likely give you some medication and leave you to figure out how to change your diet, start exercising, and improve your lifestyle.

You would have to make decisions affecting your health daily, but only get help once every few months.
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You'd likely feel lost and alone, with little support and no idea how to go about changing your lifestyle. Even if you gave it a shot, you’d have no real insight into what worked or actually made a difference to your health.
THE SOLUTION
NOVI Transforms Healthcare.
Here's How it Works
By combining the best of human expertise, technology, and data science, NOVI Health’s full-stack solution delivers precise insights that are personalised to patients’ bodies, health conditions, and individual responses to food and exercise.

We pair our doctors and coaches with intelligent automation and machine learning to ensure we always give timely advice, and consistently support them through their journey. Even as we scale, we never lose the personal touch with our patients.
Personalised Coaching Using Data-Driven Insights
In our mobile app, NOVIFY, patients connect their health data sources to the NOVI Health platform, including wearable devices, medical records, and self-reported data, ensuring our coaches have a comprehensive picture of their health.
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The convergence and correlation of all these data sources produces insights unique and personalised to their body and health condition – insights otherwise undiscoverable by traditional health professionals.

We provide patients with personalised advice from the outset, based on data from past patients with similar body types, health conditions, and demographics. From there, each additional data point further refines the quality and personalisation of advice.
Creating a Low-Friction User Experience
Where possible, we automate data collection by utilising wearables, bluetooth-enabled weighing scales, accelerometer data from phones, and continuous glucose monitors. For everything else, we optimise our user experience design for low-effort data logging, including developing a localised food data bank that makes it easy to record nutritional intake.

With machine learning technology progressing at breathtaking speeds, we are also experimenting with NLP and computer vision with the hopes of one day automating the last mile.
Shortening the Feedback Loop & Providing Continual Support
With just some initial data, our coaches can quickly recommend a number of small lifestyle changes. Within weeks, or even days, our patients can see first-hand the impact of those experiments on their health metrics.

Compared to seeing a doctor infrequently, having near- real-time feedback helps patients quickly discover what changes are working to improve their health. Conversely, they also quickly discard changes that have little impact, keeping changes minimal for long-term sustainability.
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While on our programs, patients also get continual access to our coaches. Apart from the quality of advice, our patients often also voice appreciation for the emotional support and motivation they receive.
OUR USP
Human + Data
Our in-house team of experienced doctors, dieticians, and fitness trainers combine their expertise together with health data and motivational software to serve our patients.

Our unique, full-stack NOVI method merges the best of both human expertise and technology, to generate personalised insights and precise recommendations on what works best for each individual patient, delivered with a warm and friendly personal touch.

As one patient puts it, it's like having "access to an army of nutritionists & fitness trainers, without having them on your payroll".
Comprehensive, Multidisciplinary Coaching Platform
Nutrition, physical activity, and stress all have an immediate impact on glucose levels, which in turn have an effect on energy levels, weight gain, and overall health. Our coaches are trained to use our coaching platform to make sense of the patterns amidst these diverse data sources.
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When offline, our coaches and doctors are continually sharing their expertise and learning from one another, effectively melding nutrition, fitness, medicine, and technology in one company.
Intelligent Automation & Self-Learning Prioritisation
We are constantly improving the efficiency of the coaching platform with time-saving features, smart defaults, and intelligent automation, to enable each coach to care for hundreds of patients at once, without sacrificing quality of care or personal touch.

With usage, the platform learns which patient a coach should be reviewing first and why, and brings the most urgent cases to the coach's attention. This is a complex decision involving many factors, including time, medical parameters, the program, their engagement levels, etc.
THE FUTURE
Achievements So Far & The Road Ahead
With our current product, we've achieved superior health outcomes, retention rates, and user satisfaction, all beating industry standards.

Yet, we're not stopping here. Our next product phase will streamline the patient experience, with a focus on increasing engagement, motivation, and automation, as we inch towards the vision of an AI-assisted solution that makes health simple.
-41%
risk of death from diabetes for 77% of users
-7.2%
AVG weight loss for 81% of excess BMI users
72%
y2 retention rate
70
net promoter score
Build the Future of Healthcare with Us
We're hiring! If you're interested in what we're building, and have experience in the following roles, we'd love to speak to you.
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Head of Growth
Senior Frontend Engineer
Data Analyst